Privacy Policy
Your privacy matters to us. This comprehensive policy explains how zelvastudio collects, uses, protects, and manages your personal information when you use our corporate finance platform and services.
Information We Collect
At zelvastudio, we collect various types of information to provide you with exceptional corporate finance services and educational resources. Understanding what information we gather helps you make informed decisions about using our platform.
When you interact with our platform, we automatically collect technical information that helps us improve your experience and maintain platform security. This includes your IP address, browser type, device information, operating system, and usage patterns within our learning management system.
As an educational platform, we track your progress through courses, assessment scores, completion rates, and learning preferences. This data helps us personalize your educational journey and provide relevant recommendations for advancing your corporate finance expertise.
How We Use Your Information
Your information serves multiple purposes within our platform, all designed to enhance your learning experience and provide superior corporate finance education services.
We also use aggregated, anonymized data to conduct research on corporate finance education trends, develop new course content, and create industry insights that benefit our entire user community. This research helps us stay current with evolving financial practices and regulatory changes.
With your explicit consent, we may send you promotional materials about new courses, industry webinars, and special offers. You maintain complete control over these communications and can opt out at any time through your account settings or by contacting our support team directly.
Information Sharing and Disclosure
zelvastudio maintains strict policies regarding information sharing. We understand that trust is fundamental to our relationship with users, particularly when dealing with professional and financial education data.
| Sharing Category | Purpose | Data Types |
|---|---|---|
| Service Providers | Payment processing, email delivery, cloud hosting | Contact info, payment data, usage analytics |
| Educational Partners | Course certification, professional credentials | Learning progress, assessment results |
| Legal Compliance | Regulatory requirements, legal proceedings | All data types as legally required |
We never sell your personal information to third parties for marketing purposes. Any data sharing occurs under strict contractual agreements that require our partners to maintain the same level of privacy protection that we provide.
As a global platform serving corporate finance professionals worldwide, we may transfer your data to countries outside South Africa for processing and storage. When we do so, we ensure adequate protection through approved transfer mechanisms and contractual safeguards that meet international privacy standards.
Your Privacy Rights
We believe you should have complete control over your personal information. Our platform provides comprehensive tools and processes for managing your data and privacy preferences.
To exercise any of these rights, please contact our privacy team at info@zelvastudio.com with your specific request. We'll respond within 30 days and may require identity verification to protect your information security. Most data management tasks can also be completed directly through your account settings.
Data Security and Protection
Protecting your information is our top priority. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Our offices and data centers maintain strict physical security protocols, including controlled access, surveillance systems, and environmental controls. We also implement comprehensive staff training programs on data privacy and security best practices.
In the unlikely event of a security breach, we have established procedures to quickly identify, contain, and resolve the issue. We'll notify affected users and relevant authorities within 72 hours when required by law, providing clear information about the incident and steps being taken to address it.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and fulfill the purposes outlined in this privacy policy.
| Data Type | Retention Period | Deletion Process |
|---|---|---|
| Account Information | Duration of active account plus 2 years | Automatic deletion after retention period |
| Learning Records | 7 years for certification compliance | Archived then securely deleted |
| Payment Data | 7 years for tax and audit requirements | Secure deletion with audit trail |
| Marketing Preferences | Until withdrawal of consent | Immediate removal upon request |
When you request account deletion, we begin the process immediately. However, some information may be retained longer for legal compliance, particularly educational records required for certification and professional development documentation.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your user experience, analyze platform usage, and provide personalized content recommendations.
You can control cookie settings through your browser preferences or our cookie management tool. Note that disabling certain cookies may limit platform functionality, particularly features related to course progress tracking and personalized learning recommendations.
We use analytics services to understand user behavior and improve our platform. These services may collect information about your visits to our site and other websites. All analytics data is processed in accordance with this privacy policy and relevant data protection regulations.
Children's Privacy
zelvastudio's corporate finance platform is designed for business professionals and is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children, and if we become aware of such collection, we will promptly delete the information and terminate the associated account.
If you are a parent or guardian and believe your child has provided personal information to our platform, please contact us immediately so we can take appropriate action to remove the information and ensure compliance with applicable children's privacy laws.
Changes to This Privacy Policy
We regularly review and update this privacy policy to reflect changes in our practices, services, or applicable laws. When we make significant changes, we'll notify you through email, platform notifications, or prominent notices on our website.
Each version of our privacy policy is dated and archived. You can request information about previous versions or specific changes by contacting our privacy team. We maintain a 30-day notice period for major changes that affect how we collect or use your personal information.
Your continued use of our platform after privacy policy updates indicates your acceptance of the revised terms. If you disagree with changes, you may close your account before the effective date of the new policy.
Contact Our Privacy Team
For questions about this privacy policy, data protection practices, or to exercise your privacy rights, please reach out to us:
Our privacy team is committed to addressing your concerns promptly and thoroughly. We typically respond to privacy inquiries within 48 hours during business days.